November - December 2024
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Santa's Grotto 2024 November - December 2024
Event Date: November - December 2024
Location:
The Olde Watermill Shopping Village
Mill Lane, Off Faldo Road, Barton-Le-Clay, Bedfordshire, MK45 4RF
ADULT TICKETS
£5.99
CHILD TICKETS
£17.49
UNDER 1 TICKETS
£7.99
EXPERIENCE TIME
50 minutes
OTHER INFO
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SANTA'S GROTTO BOOK NOW!
The Santa Express is heading for the North Pole Station, destination…..Santa’s Grotto and Christmas Wonderland at the Olde Watermill Shopping Village.
Don’t miss out, book your tickets NOW for a fabulous, festive 50 minutes experience.
About The Event
First stop is a visit to Buffer and Stoker in their Engine Shed. These clever Elves will help you design your own Santa Express decoration to take home with you whilst entertaining you with jokes and fun.
Full steam ahead to the Junction Shed to meet Mr P the Station Master. He has just received a delivery of Christmassy letters from Rudolph, one for every child, and your magical reindeer food ready for Christmas Eve. Mr P the Station Master will also help you make your own special wish upon a star. Conductor the Elf will then lead the way and give each a child a ticket for Santa’s special Christmas ride.
At the end of the Station you will find Santa and Mrs Claus in their cosy sitting room, where Santa will have a story for you and a present for each child, enjoy your own special time with him and there will be the opportunity for you to take that memorable photograph.
Wrap up warm and step outside onto the North Pole Station and climb aboard The Santa Express for more magical photographs. The fun doesn’t stop there, follow the snow trail to find Santa’s special Christmas ride and say “hello” to Chilly Elf and the North Pole Snowman, don’t forget the photo opportunities along the way.
Frequently Asked Questions
How many tickets can be booked in a session?
A total of 20 tickets can be booked per session.
Will I see the same Santa as previous visits?
Although we try to use the same Santa, this not always possible and so we cannot guarantee this and reserve the right to change personnel at any time without notice.
Is the grotto wheelchair accessible?
Yes, the grotto is wheelchair friendly and our elves are always happy to help. Unfortunately we don’t offer any concessions.
Can I take my buggy into the grotto?
We do have an outside buggy park as due to health and safety buggies are not allowed in the grotto.
Can I take drinks or food into the grotto?
No, no drinks, hot or cold, or food is allowed in the grotto under any circumstances.
Once booked can I cancel or change my booking?
All bookings are non-transferable and non-refundable. If you wish to change to an alternative date, subject to the required spaces being available, there is an admin fee of £5 per booking payable. No refunds will be given if a different date cannot be offered, you do not attend, or are late for your session.
Can I book 2 different time slots but all go in one session together?
No, different timed sessions cannot be merged together under any circumstances ie: if you book a 9.30 and a 9.35 slot you will NOT be able to go in together.
What if there is only one ticket remaining?
If only one ticket is showing then that is all that is available for that date and time you will need to select a date and time that has the correct number of tickets. 1 ticket allows 1 entrant only.
What time should we to arrive for our session?
We recommend you allow 30 minutes before your booked time, this allows you to find a parking space and make your way to the grotto! Please allow time for any road works/delays as Grotto performances do start promptly on time.
Do you pay for babies?
All entrants to the grotto must have a ticket, including babies. Babies under 1 year are £7.99 but only if they are accompanied by at least one full paying child and one full paying adult .
Can I bring my dog with me?
No, dogs are not permitted in to the grotto.
Find Us
Terms & Conditions
By opting to purchase tickets to this event you automatically agree to our terms and conditions, and privacy policy. Please note that The Olde Watermill reserves the right to make changes, revisions, and/or amendments to this event. Such changes will be duly reflected on this site. These changes may relate back to the date of purchase of your ticket(s). The issuer has the right to dishonour stolen/counterfeit tickets and declare them as void.
Refunds & Exchanges
If this event is cancelled in its entirety due to any unforeseen circumstances, The Olde Watermill has the sole and absolute right to: reschedule the event, or issue a partial/full refund, or not issue any refunds. If this event has to be rescheduled to other dates, you may not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on any other processing or handling fees, and such other charges.
Please ensure that you accurately book the right date, time and the correct amount of tickets as tickets are non-refundable, if any changes are needed after the booking there is a £5.00 admin fee for each ticket booked.
To see if you can reschedule your ticket(s) please contact us at: [email protected]
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