May - November
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Santa's Grotto 2025 November - December 2025
Please Note: THE GROTTO WILL BE CLOSED TODAY DUE TO
WEATHER-RELATED SAFETY CONCERNS
Event Date: November - December 2025
Location:
The Olde Watermill Shopping Village
Mill Lane, Off Faldo Road, Barton-Le-Clay, Bedfordshire, MK45 4RF
ADULT TICKETS
£5.99
CHILD TICKETS
£17.99
UNDER 1 TICKETS
£7.99
EXPERIENCE TIME
50 minutes
OTHER INFO
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SANTA'S GROTTO BOOK NOW!
It’s the most wonderful time of the year and The Santa Express is heading to The North Pole Train Station at the Olde Watermill Winter Wonderland with Santa, Mrs Claus, Elves and Rudolph on board, ready to see you all for a 50 minute visit full of magical Christmas fun.
Don’t miss out, book your tickets NOW!
At least one full-priced child’s ticket is required per booking.
Bookings with only adults and a baby are not permitted.
About The Event
Step into the North Pole Bakery where Nutmeg the Baker and Jelly Tots the Elf will help all the children decorate a delicious christmassy gingerbread biscuit, there will also be an extra little surprise too. Next we’re off to meet more of Santa’s Elves.
In the Magic Stables, Drifter is preparing Rudolph and his friends’ favourite food. Here the children can fill their own bag of special magic food to take home.
Now for that very special moment when you make a wish on Santa’s Wishing Stars – ssshhh don’t tell anyone!!
If that’s not enough fun, Mrs Claus will invite you into their cozy sitting room to meet Santa himself for a festive story, a present for each child and individual time with him and the opportunity to take that personal photograph of all the family.
Outside Rudolph is waiting to say ‘Merry Christmas’ and see you all, and each child can enjoy a go on Santa’s fairground train ride after which all the family can enjoy some time in our glittering, illuminated Wonderland and climb aboard The Santa Express for more fun and photos.
NEW this year, we have Santa’s Magic Postbox outside in the Winter Wonderland, so don’t forget to remind the children to bring their letters and post them to make sure they reach the North Pole by Christmas Eve.
This all adds up to 50 minutes of fun and laughter for children and grown-ups alike, so don’t miss out ……………..book your tickets NOW!!
Frequently Asked Questions
Once booked can I cancel or change my booking?
All bookings are non-refundable and non-transferable.
What time should we to arrive for our session?
We recommend you allow 30 minutes before your booked time, this allows you to find a parking space and make your way to the grotto! Please allow time for any road works/delays as Grotto performances do start promptly on time.
How many tickets can be booked in a session?
A total of 20 tickets can be booked per session.
Will I see the same Santa as previous visits?
Although we try to use the same Santa, this not always possible and so we cannot guarantee this and reserve the right to change personnel at any time without notice.
Is the grotto wheelchair accessible?
Yes, the grotto is wheelchair friendly and our elves are always happy to help. Unfortunately we don’t offer any concessions.
Can I take my buggy into the grotto?
We do have an outside buggy park as due to health and safety buggies are not allowed in the grotto.
Can I take drinks or food into the grotto?
No, no drinks, hot or cold, or food is allowed in the grotto under any circumstances.
Can I book 2 different time slots but all go in one session together?
No, different timed sessions cannot be merged together under any circumstances ie: if you book a 9.30 and a 9.35 slot you will NOT be able to go in together.
What if there is only one ticket remaining?
If only one ticket is showing then that is all that is available for that date and time you will need to select a date and time that has the correct number of tickets. 1 ticket allows 1 entrant only.
Do you pay for babies?
All entrants to the grotto must have a ticket, including babies. Babies under 1 year are £7.99 but only if they are accompanied by at least one full paying child and one full paying adult .
If there are no other children in your party then you will need to select the full child price of £17.99 for your baby.
Can I bring my dog with me?
No, dogs are not permitted in to the grotto.
What is involved in the train ride?
The train ride is a simple funfair ride.
Why do I need to provide my child's age?
It is necessary for us to be informed of your child(s) age so that we can allocate the correct number of age-appropriate gifts to be given out by Santa.
Find Us
Terms & Conditions
By opting to purchase tickets to this event you automatically agree to our terms and conditions, and privacy policy. Please note that The Olde Watermill reserves the right to make changes, revisions, and/or amendments to this event. Such changes will be duly reflected on this site. These changes may relate back to the date of purchase of your ticket(s). The issuer has the right to dishonour stolen/counterfeit tickets and declare them as void.
Refunds & Exchanges
If this event is cancelled in its entirety due to any unforeseen circumstances, The Olde Watermill has the sole and absolute right to: reschedule the event, or issue a partial/full refund, or not issue any refunds. If this event has to be rescheduled to other dates, you may not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on any other processing or handling fees, and such other charges.
Please ensure that you accurately book the correct date, time and ticket quantity as all sales are final. All bookings are non-refundable, and non-transferable.
To see if you can reschedule your ticket(s) please contact us at: info@santasgrottouk.co.uk
