April - November 2024
SEN Santa's Grotto November
About The Event
Our SEN Sessions are a great chance for the whole family to enjoy some magical, festive time with Santa and Mrs Claus.
These exclusive family sessions will make sure that there is minimal queuing, minimal crowds and the noise level will be reduced to ensure that you and your family will enjoy your visit to Santa’s Sitting Room and the magical surroundings outside the grotto.
Children will also receive a lovely gift from Santa at the end of the visit and the family will receive a gift for the home.
These sessions will be 10-12 minutes in duration.
Bookings are limited to one family per time slot with a maximum of 8 family members in the grotto at any one time.
Terms & Conditions
Santa’s grotto is situated at the rear of the Millers Market and antique centre, please arrive in plenty of time for your time slot also allowing good time to park. Santa’s grotto are unable to allow late arrivals.
A buggy park is allocated outside of the venue but where possible please try and leave them in your vehicles, as due to health and safety they are not permitted within the building.
Refunds & Exchanges
If this event is cancelled in its entirety due to any unforeseen circumstances, The Olde Watermill has the sole and absolute right to: reschedule the event, or issue a partial/full refund, or not issue any refunds. If this event has to be rescheduled to other dates, you may not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on any other processing or handling fees, and such other charges.
Please ensure that you accurately book the right date, time and the correct amount of tickets as tickets are non-refundable, if any changes are needed after the booking there is a £5.00 admin fee for each ticket booked.
To see if you can reschedule your ticket(s) please contact us at: firstname.lastname@example.org
May - November 2024
29-30 March 2024