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SEN Santa's Grotto 2025 3rd December 2025
Please Note: THE GROTTO WILL BE CLOSED TODAY DUE TO
WEATHER-RELATED SAFETY CONCERNS
Event Date: 3rd December 2025
Location:
The Olde Watermill Shopping Village
Mill Lane, Off Faldo Road, Barton-Le-Clay, Bedfordshire, MK45 4RF
ADULT TICKETS
£5.99
CHILD TICKETS
£17.99
UNDER 1 TICKETS
FREE
EXPERIENCE TIME
10-12 minutes
OTHER INFO
Maximum of 8 family members
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SEN SANTA'S GROTTO BOOK NOW!
All monies from the SEN grotto are donated to Beds Autistic Society. All of the staff involved donate their time for free.
All of the presents given are donated by the Olde Watermill Shopping Village.
We hope you all have a fabulous time.
Sessions will be 10-12 minutes in duration. Bookings are limited to one family per time slot with a maximum of 8 family members in the grotto at any one time.
About The Event
Our SEN Sessions are a great chance for the whole family to enjoy some magical, festive time with Santa and Mrs Claus.
These exclusive family sessions will make sure that there is minimal queuing, minimal crowds and the noise level will be reduced to ensure that you and your family will enjoy your visit to Santa’s Sitting Room and the magical surroundings outside the grotto.
Children will also receive a lovely gift from Santa at the end of the visit and the family will receive a gift for the home.
These sessions will be 10-12 minutes in duration.
Bookings are limited to one family per time slot with a maximum of 8 family members in the grotto at any one time.
Frequently Asked Questions
Once booked can I cancel or change my booking?
All bookings are non-refundable and non-transferable.
What time should we to arrive for our session?
We recommend you allow 30 minutes before your booked time, this allows you to find a parking space and make your way to the grotto! Please allow time for any road works/delays as Grotto performances do start promptly on time.
How many tickets can be booked in a session?
A total of 8 tickets can be booked per session.
Will I see the same Santa as previous visits?
Although we try to use the same Santa, this not always possible and so we cannot guarantee this and reserve the right to change personnel at any time without notice.
Is the grotto wheelchair accessible?
Yes, the grotto is wheelchair friendly and our elves are always happy to help. Unfortunately we don’t offer any concessions.
Can I take my buggy into the grotto?
We do have an outside buggy park as due to health and safety buggies are not allowed in the grotto.
Can I take drinks or food into the grotto?
No, no drinks, hot or cold, or food is allowed in the grotto under any circumstances.
Can I bring my dog with me?
No, dogs are not permitted in to the grotto.
Why do I need to provide my child's age?
It is necessary for us to be informed of your child(s) age so that we can allocate the correct number of age-appropriate gifts to be given out by Santa.
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Terms & Conditions
By opting to purchase tickets to this event you automatically agree to our terms and conditions, and privacy policy. Please note that The Olde Watermill reserves the right to make changes, revisions, and/or amendments to this event. Such changes will be duly reflected on this site. These changes may relate back to the date of purchase of your ticket(s). The issuer has the right to dishonour stolen/counterfeit tickets and declare them as void.
Refunds & Exchanges
If this event is cancelled in its entirety due to any unforeseen circumstances, The Olde Watermill has the sole and absolute right to: reschedule the event, or issue a partial/full refund, or not issue any refunds. If this event has to be rescheduled to other dates, you may not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on any other processing or handling fees, and such other charges.
Please ensure that you accurately book the correct date, time and ticket quantity as all sales are final. All bookings are non-refundable, and non-transferable.
To see if you can reschedule your ticket(s) please contact us at: info@santasgrottouk.co.uk
